We try to provide as much information as possible regarding the actual website session there. And so, the way we do that is with website pool or visitor level tracking. Before I start, I'm going to introduce myself, and Harrell is helping me with the questions today, so as soon as I'm done, he'll introduce himself as well. My name is Josh Jones. I started with CallRail in May 2017. I have a 19 month old son, love to hike and spend time outdoors. And I also like to travel to new places and discover new things with my wife. – [Harrell] Hello, my name is Harrell and I have been with CallRail since June 2017. I'm a writer, so I've written screenplays, directed and produced short films, and love horror movies and traveling to historical sites. Now you have some idea where we come from. We'll start with how we're going to move forward and tackle this topic today, we'll cover the basic setup and benefits of using session-level call tracking.
This will not be an exact instruction manual, however, you will have access to this information in the slides that will be sent to employee email database you after the webinar. If you see the webinar and decide you want to set up visitor tracking, you'll have all the information you need to do so within 24 hours of the webinar ending. As for troubleshooting, if you have any specific questions regarding your CallRail account or any of the things we're going to cover today, and also draw our attention to the Q&A section. So if you have a question, just ask it in the Q&A. And you can put it in the Q&A anytime, and we'll go through those questions towards the end of the webinar today. Ok, so here's our program, a bit on a high level, we're going to go from source-level tracking to visitor-level tracking to get a bit of backgro